We’re hiring: Front of House Team

A group of adults sit in a circle on chairs in a bright room, smiling and engaged in conversation during a relaxed workshop rehearsal. The focus is on a person in the foreground wearing a grey sweater, who is smiling warmly. The atmosphere appears friendly and inclusive

We are looking for dedicated and enthusiastic team members to join our Front of House team at our newly redeveloped building in MacMillan Square.

We’re currently recruiting for the following positions:
Front of House Supervisor (Café & Welcome Desk) 22-28 hours per week

Front of House Assistant (Café & Welcome Desk) 12 – 16 hours per week

Front of House Supervisor

Hours: 22–28 hours per week (4/5 shifts over 6 days between Mon – Sat)

Salary: £25,500 per annum (pro rata)

Contract: Permanent (future funding dependent)

Location: North Edinburgh Arts, MacMillan Hub, Edinburgh EH4 4AB

Deadline for applications: 12pm on Tuesday 21 October 2025

We are looking for a Front of House Supervisor (Café & Welcome Desk) to join our friendly and dedicated team.

This is an exciting opportunity to play a key role in welcoming our community, supporting a busy café, and ensuring every visitor has an excellent experience at NEA.

The Front of House team is an integral part of the Operations Team within the recently redeveloped and reopened North Edinburgh Arts. The FOH Supervisor will be responsible for leading the day to day operations of our busy Community Café and Welcome Desk area. Motivating and leading our FOH team to provide all visitors to NEA a warm welcome and an excellent, enjoyable service experience while ensuring maximisation of revenue through several income streams.

With a passion for all aspects of arts in the community, the role requires an eager and adaptable individual with a creative approach to problem solving and good interpersonal skills.

For full details of this post and how to apply, please download the full FRONT OF HOUSE SUPERVISOR JOB DESCRIPTION.

Front of House Assistant

Hours: 12–16 hours per week ( 3/4 shifts over 6 days between Mon – Sat)

Salary: Real Living Wage – £12.60 per hour (£22,932 per annum pro rata)

Contract: Permanent (future funding dependent)

Location: North Edinburgh Arts, MacMillan Hub, Edinburgh EH4 4AB

Deadline for applications: 12pm on Monday 20 October 2025

You will be at the heart of our day-to-day operations — welcoming visitors, serving in our community café, handling enquiries, and supporting the smooth running of events and activities. We’re looking for someone with great communication skills, café or hospitality experience, and a passion for the arts and community work.

For full details of this post and how to apply, please download the full FRONT OF HOUSE ASSISTANT JOB DESCRIPTION.

Application Process

We strive to be an organisation that is open and welcoming and where different voices can flourish. We are keen to recruit someone who feels their voice is under-represented in the sector and have a commitment to accessibility and equality. We would welcome and encourage applications from individuals living and/or working in the areas of North Edinburgh neighbouring NEA.

We recognise that the written format is not always the most accessible way to apply, so if there are any specific access requirements you need to apply for and/or to fulfil the position, please let us know and we will arrange that with you.

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